Support & Referrals – Warm Helplines

For a “warm line” need – not sure if you are in crisis or not – staffed by the

  • Call: 1 (866) 359-7953 – Select “The Warm Line”
    • TTY: 1 (866) 880-4459

The Warm Line is staffed by trained professionals who have experienced mental health recovery in their own lives. It provides:

  • Emotional Support
  • Recovery Education
  • Self Advocacy Support

The Warm Line is not a crisis hotline, but is based on the concept that sometimes what is needed most in difficult times is someone to talk to, who will listen and understand.

  • Hours of Operation: Monday through Friday, 8am-5pm, except holidays

Local Resource Helpline available from NAMI CCNS — 847-716-2252.

Provides a sympathetic and informed listening ear for individuals and their families who are living with mental illness and in need of local resources, such as:

  • Support groups
  • Educational classes
  • Resources
  • Referrals
  • Friendly advice or other information.


National Alliance on Mental Illness – Cook County North Suburban

Welcome to NAMI CCNS
The mission of NAMI Cook County North Suburban is to improve the lives of individuals with serious mental illness and those who love and care for them through education support and advocacy.

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