We place these resources here to support you and your family in a crisis.  Please share this page with those in need!

Crisis Resource List Download

If you feel suicidal, call 911 or 1-800-273-TALK (1-800-273-8255).

Link: https://suicidepreventionlifeline.org/talk-to-someone-now/

NAMI CCNS Family Crisis Resources List
EMERGENCY – ask for a C.I.T. (Crisis Intervention Trained) officer 911
Nat’l Suicide Prevention Lifeline 800-273-TALK (8255)
NAMI CCNS:  847-716-2252
NAMI Illinois:  800-346-4572
NAMI National:  703-524-7600
NAMI Nat’l Helpline:  800-950-6264

Ill. Mental Health Collaborative for Access & Choice
Referral to a Mental Health Provider:  866-359-7953, press 2 and 2 again
‘Warm Line’ for Emotional and Self-advocacy:  866-359-7953, press 2 and then 5
Support, and Recovery Education, Mon-Fri, 8-5, except holidays
C4 – Community Counseling Centers of Chicago Crisis Line:  773-769-0205
Trilogy – for Rogers Park Residents Crisis Line:  800-322-8400
Lake County Mental Health Services Crisis Line:  847-377-8088

Alexian Brothers Behavioral Health Hosp Crisis & Intake:  800-432-5005
Hoffman Estates – child, adolescent, & adult
Evanston Hospital – adult:  847-570-2000,
Mental Health “Crisis Line”:  847-570-2500 press 2 to page Crisis worker
Highland Park Hospital -child, adolescent, & young adult:  847-480-3709
Lutheran General Hospital – child, adolescent, adult, & geriatric:  847-723-2210

Park Ridge
Northwest Community Hospital – adolescent & adult:  847-618-4100
Arlington Heights Crisis Line:  847-432-5464
St Joseph Hospital – adult:  773-665-3000

Northwestern Memorial – adolescent & adult, Chicago:  312-926-8100
Rush – child, adolescent, & adult, Chicago:  312-942-2400
Vista Medical Center West, – adult, child, adolescent, Waukegan:  847-360-2000

Alternatives to the Emergency Room – crisis respite, appointment not necessary, but
please call first for info, if possible:
Turning Point Living Room for Adults in Crisis – Monday – Friday, 3pm-8pm.
8324 Skokie Blvd, Skokie,IL:  847-933-9202

Josselyn Center Living Room for Adults in Crisis – Monday – Friday, 10 am-3 pm,
405 Central Ave, Northfield, IL:  847-441-5600

Welcoming Center, Lutheran Social Services –an alternative to the Emergency Room
for individuals struggling with mental health symptoms and/or substance use. Staffed by
nurses, counselors, peer specialists. Meds prescriptions available. Case mgmt. for up to 90 days. Mon-Fri, 8 am – 8 pm, 5215 N California #F101, Chicago, next to AuBonPain, across
from Swedish Covenant Hospital:  773-561-5809.

Illinois Guardianship & Des Plaines:  847-294-4262
Advocacy Commission Chicago:  312-793-5908
Protects the rights of disabled persons
Cook County States Attorney:  312-603-8600
for Involuntary Commitment and/or Medication Orders
Lake County States Attorney-Civil Division, Mental Health Atty:  847-377-3050
for Involuntary Commitment and/or Medication Orders
Mental Health Court, TASC, Cook County, Sup’v Al Pizza:  312-573-8317
If non-felony offense, accused can enter MH program and if finishes, have crime removed from record
Cook County Jails Mental Health Dept:  773-869-5610

Illinois Attorney General’s Health Care Hotline 877-305-5145
For insurance denials for substance abuse or mental health treatment.

Mental Health Hotline for families of current and ex-detainees.
Staffed by live team members!:  773-674-2273
Dept of Human Services: 847-745-3200
8001 Lincoln Ave. Skokie: 60077, in Chase Bank bldg., NE corner Lincoln & Oakton,
food stamps, Medicaid, cash assistance
Salvation Army: 847-866-9770

Note ‘SNAP’ means food stamps.
To find possible Benefits:
www.dhs.state.il.us Click on cash, health & medical, SNAP or food, etc.

For Prescriptions :

www.goodrx.com – for local drug price comparisons and coupons
For expensive brand-name drugs, Google the drug name plus ‘assistance.’
Ask your doctor for free samples


Evanston Hospital Crisis Intervention

If the family member with a mental illness is:
in danger of physical injury,
out of control,
talking about suicide,
posing a threat to the safety of other persons,
you need to know what steps to take.

Evanston Hospital Crisis Intervention (until 11pm) 1-847-570-2500.

Consult ahead of time with a mental health professional or with the Behavioral and Mental Health Services of the Evanston Hospital so that you will know how to obtain services when you need them. Keep a list of important information by the telephone.

Watch for early warning signs.
Occasionally, everyone has a bad day. If you sense a deterioration in a relative’s mental condition, try to find out what is going on. There are usually early warning signs that signal problems, such as: changes in sleep or social activities, increasing hostility or suspiciousness.  Try to get the family member with a mental illness to see a psychiatrist or social worker. The objective is to avert a crisis.

Have the family member’s medical information on hand.
If you should need to phone for help, have with you written information about the family member’s diagnosis, medications, and the specific event or behavior that caused you concern. It may be useful to have several copies to give to the police and to mental health professionals.

Remember, no one is at fault in a mental health crisis.
Family members may be at a loss as to how to react when someone they love is in crisis.  Remember that the illness is no one’s fault, nor is it the fault of the person who is in crisis.  Most mental illnesses are considered to be biochemical disorders of the brain diagnosed by their symptoms.

Some things that you can do in a crisis are:

Evaluate the situation. If you feel there is a danger to any person, either call 911 for help in assessing the seriousness of the situation or seek assistance from local law enforcement officers.
Call your local NAMI support group for assistance with taking these steps.
If your relative is seeing, hearing or feeling things that are not real, do not argue, deny or reason with him at this time.  Instead, assure him that you love him, understand that what he is experiencing is real to him, and that you want to help him.